Cookie Policy:

WHO WE ARE

Rio ITC Solution is an international IT consulting, advisory and technologies services company with a global reach, based in Italy. Our global IT consulting practice helped worldwide CIOs and IT leaders in designing and implementing advanced organizations, processes and solutions for IT strategy, governance, security, data management, infrastructure and compliance as well as business supporting applications.

WHAT WE DO

Rio ITC Solution provides professional services aimed at putting our customers ahead of their competitors, solve problems in finance, technology, operations, governance, risk and internal audit. From consulting to "turnkey" projects, we manage the entire life cycle of the projects applying our worldwide experience and skills. By partnering with us, you ensure that your IT organization performs with the same focus and excellence with which you manage day-to-day business operations. We will work with you to address IT security and privacy issues and deploy advanced and customized application and data management structures that not only solve problems, but add value to your business.

Quality policy

In the current reference scenario of Information Technology, RIO ITC Solution S.r.l. identifies Quality as its ability to satisfy customer needs and manage ITC services. Quality represents a fundamental tool to achieve:

• trust and legitimacy with customers;
• competitiveness with other companies;
• strengthening of its own image and corporate identity;
• business development in other sectors;
• optimization of company resources;
• non-quality costs recovery;
• respect of social and internal needs.

RIO ITC Solution S.r.l. also identifies in service delivery a central aspect of its offer system, therefore a fundamental area to reach its desired results. In this context, the company is committed to:

• The definition of measurable "standards or objectives" in all key processes especially in those concerning customer service;
• Acting in full compliance with national and international regulations and legislation;
• the achievement of objective through adequate monitoring systems;
• Continuous improvement in process performance and Quality management system;

Quality System main feature:

• care of company resources and especially human resources through:
• the definition of staff roles and responsibilities;
• engages everybody’s commitment at all levels;
• participation in the decision-making processes;
• Quality monitoring achieved through appropriate analysis tools;
• risk analysis and treatment activities;
• the reduction of number and severity of the non-conformities;
• making suppliers responsible and appropriately selected through suitable instruments to guarantee quality of the supplied goods and services;

This policy applies to RIO ITC Solution, it is mandatory for all personnel working in the company and must be included in the regulation of agreements with any external entity that, for any reason, works with the Company for the supply of the service.

RIO ITC Solution periodically verify the effectiveness of the Quality Management System with Management Reviews, ensuring adequate support for the adoption of improvements aimed at activating the process of continuous improvement, keeping context modification under control.
Rome, May 2019